MRW

Privacy Policy Last updated: 22-01-2026 MERA AC (“we”, “our”, “us”) is an online platform operated by Mahamayee Refrigeration Works, providing air-conditioning repair, installation, maintenance, and related services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mahamayee.com or use our services.
1. Information We Collect We may collect the following types of information: a) Personal Information When you use our services or contact us, you may voluntarily provide:
Name
Mobile number
Email address
Residential or service address
Service details and preferences

b) Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and usage data

2. How We Use Your Information
We use the collected information to:
Provide and manage AC repair and maintenance services
Contact you regarding service requests, appointments, and support
Improve our website, services, and customer experience
Send service updates, offers, or promotional messages (if permitted by law)
Maintain internal records and comply with legal obligations

3. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies help us:
Understand website traffic and usage patterns
Remember user preferences
You may choose to disable cookies through your browser settings, but some website features may not function properly.

4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only:
With service technicians or partners to fulfill your service request
To comply with legal requirements or lawful authorities
To protect our rights, safety, or property
All third parties are required to keep your information confidential.

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Loss, misuse, or alteration
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.

7. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of your data
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.

8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Mahamayee Refrigeration Works
Operating Platform: MERA AC
Website: www.mahamayee.com
📧 Email: mahamayeerefrigerations@gmail.com
📞 Phone: 9414177788